Shipping policy
Shipping Policy β Arban Store
1. Order Processing
At Arban Store, we strive to process and dispatch your orders as quickly as possible. Orders may be confirmed by our team before dispatch.
2. Delivery Time
- Estimated delivery time: 4β5 working days.
- Delivery times may vary depending on your city, location, courier service, and unforeseen circumstances.
- Remote areas may require additional delivery time.
3. Shipping Charges
Applicable shipping charges will be displayed at checkout or communicated before order confirmation. Free delivery is available only on products or offers where it is explicitly mentioned.
4. Order Confirmation
Our team may contact you by phone or WhatsApp to confirm your order and delivery details. Please provide a valid phone number and complete address to avoid delays.
5. Tracking and Delivery
Once your order is dispatched, tracking details may be provided where available. Please ensure that someone is available to receive the parcel at the delivery address.
6. Delayed Deliveries
Although we aim to deliver within 4β5 working days, delays may occur due to courier issues, weather conditions, public holidays, or other circumstances beyond our control.
7. Incorrect Address
Customers are responsible for providing accurate contact information and a complete delivery address. Incorrect or incomplete details may result in delivery delays or additional charges.
8. Contact Us
If you have questions about your shipment or delivery status, please contact Arban Store through the contact details provided on our website.
Arban Store β Your Comfort, Our Priority.